Privacy Policy – Kitchen Online

Thank you for trusting Kitchen Online. Here is our Privacy Policy, where you will find all the information you need to understand how we use your personal data. Below, we’ll explain the legal basis for processing your data and your rights related to it.

At Kitchen Online, your privacy matters to us, and we want to keep you informed. It’s important that you read the following information carefully to understand how we use your data.

Overview
Who is responsible for processing your data?
What personal data do we collect?
For what purpose and under what legal basis do we process your data?
a) Legitimate interest
b) Contractual obligation
c) Legal obligation
d) Consent
Will we share your data with others?
How long do we keep your data?
What are your rights?
Data Protection Officer
Intellectual and Industrial Property

1. Overview

Personal data includes any information that can identify you, such as your name, address, email, or product preferences. At Kitchen Online, we handle this information in full compliance with the law.

Additionally, we use cookies to improve your experience on our website. You can find all the details in our [Cookie Policy].

2. Who is responsible for your data?

Inba Drinj S.L
B55352728
Website: https://kitchenonline.es
Email: info@kitchenonline.es
Address: C/Pare Antoni Soler 4, 17800 Olot

3. What personal data do we collect?

Full name
Postal and email address
Phone number
Securely processed payment details
Purchase history
Any data you provide through forms, contact, or subscriptions

4. Purpose and legal basis for processing

a) Legitimate interest

We use your data to improve services, respond to inquiries, and send promotions for similar products. No explicit consent is required for this.

b) Contractual obligation

We process your data to manage your orders, deliveries, returns, and invoices. This is necessary to fulfill your purchase agreement.

c) Legal obligation

We retain and process data to comply with legal and tax obligations, such as issuing invoices or cooperating with authorities.

d) Consent

We’ll request your clear consent to:

Send marketing communications
Register you for promotions or contests
Create and manage a loyalty program account
Use third-party data for personalized offers

5. Will we share your personal data?

Generally, we do not share your data. We only do so when:

Required by law
You’ve given us permission
It is in your legitimate interest

Some third-party service providers (e.g. payment platforms, shipping companies) may process your data under strict contracts ensuring data protection and confidentiality.

Examples:

Google Maps API may be used to improve the checkout process (see their [Privacy Policy])
PayPal may handle payments and require verification through 3D Secure and SCA as per PSD2 regulations (see their [Privacy Policy])

6. How long do we keep your data?

We store your data for as long as it’s necessary to fulfill the purpose for which it was collected, or until you withdraw your consent. After that, we may keep it securely blocked for legal reasons.

7. What are your rights?

You have the right to:

Access your data
Correct inaccurate information
Request deletion
Object to data processing
Limit how we use your data
Request data portability
Withdraw your consent at any time

To exercise these rights, contact us at: [your contact email]
Please attach valid ID to verify your identity.

If you believe your rights are not being respected, you may also contact your local Data Protection Authority.

8. Data Protection Officer

You can contact our Data Protection Officer (DPO) at: info@kitchenonline.es
They are responsible for ensuring compliance with data protection laws.

9. Intellectual and Industrial Property

All website content—including texts, images, graphics, logos, code, and trademarks—belongs to Kitchen Online or its licensed providers.

Any reproduction, distribution, or use of this content without written permission is strictly prohibited.

Privacy Policy updated on July 10, 2025

Privacy Policy